Promises Made
HIPAA BAA would be countersigned within 5 business days of contract. Legal review is still in progress.
Buyer KPIs
Dir. of Clinical Ops needs to reduce care-coordination friction by 25% by end of H2.
Internal Skeptics
CISO flagged data residency concerns — assumes US-only hosting but no written confirmation exists.
Technical Blockers
EHR API integration requires Epic's App Orchard approval, typical wait 6–10 weeks.